Privacy Policy

Last Updated: January 15, 2025

Introduction

nexolinolavo takes your privacy seriously. We understand that managing your finances requires trust, and we're committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or use our budgeting education services.

By using our services at nexolinolavo.com, you agree to the collection and use of information as described in this policy. We encourage you to read this document carefully so you understand our practices.

We operate under UK data protection laws, including the Data Protection Act 2018 and UK GDPR. Your rights are protected, and we're here to help you understand exactly how your information is handled.

Information We Collect

When you interact with our budgeting education platform, we collect several types of information to provide you with personalised learning experiences and improve our services.

Personal details you provide during account creation, including name, email address, and contact information
Educational progress data to track your learning journey through our budgeting courses
Technical information such as IP address, browser type, and device information for security purposes
Communication preferences and feedback you share with us
Website usage patterns through cookies and analytics tools
Financial goal information you choose to share for educational planning purposes

How We Use Your Information

Your information helps us create better educational experiences. We use it to personalise your learning path, send relevant course updates, and improve our teaching methods based on what works best for our students.

Educational Services

We analyse your progress to suggest relevant budgeting topics and adjust course difficulty. This helps us provide education that matches your current knowledge level and financial goals.

Communication

We'll send you course updates, new educational content notifications, and occasionally survey requests to improve our services. You can opt out of marketing communications at any time.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we do work with trusted partners to deliver our services effectively.

We share limited information with educational technology providers who help deliver our courses, payment processors for secure transactions, and analytics services to understand how our website performs. All partners are required to maintain the same privacy standards we uphold.

We may also disclose information if required by law, to protect our rights, or in the event of a business transfer. In such cases, we'll ensure your data continues to be protected under the same standards.

Your Privacy Rights

Under UK data protection law, you have several important rights regarding your personal information. We make it easy for you to exercise these rights.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a readable format within one month.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Data

Request deletion of your personal information. We'll remove it unless we have legal obligations to retain certain data.

Data Portability

Receive your personal data in a structured format that you can transfer to another service provider if you choose.

Data Security and Storage

We protect your information using industry-standard security measures. All data transmission is encrypted, and we regularly update our security protocols to address new threats.

Your personal information is stored on secure servers located within the UK and EU. We retain your data only as long as necessary to provide our services or as required by law. Educational progress data is typically kept for three years after course completion to allow for continued access to your achievements.

International Transfers

Some of our service providers may process data outside the UK. When this happens, we ensure adequate protection through approved transfer mechanisms and contractual safeguards that meet UK GDPR standards.

Cookies and Tracking

We use cookies to enhance your experience on our website. Essential cookies help the site function properly, while analytics cookies help us understand how visitors use our platform so we can make improvements.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality, but you'll still be able to access our core educational content.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If you believe we've inadvertently collected such information, please contact us immediately so we can remove it.

Policy Updates

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the changes.

Contact Our Privacy Team

Questions about this privacy policy or how we handle your data? We're here to help.

Email us at contact@nexolinolavo.com

Write to us at:
nexolinolavo Privacy Team
11-13 Barlow Moor Rd
Didsbury, Manchester M20 6TN
United Kingdom

Call us at +447557335131 during business hours for urgent privacy matters.